play-fantasy (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile app, and services (collectively, the “Platform”).
By accessing or using play-fantasy, you consent to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect two types of information from users:
a. Personal Information
This includes data that can be used to identify you as an individual, such as:
- Full name
- Email address
- Username
- Date of birth
- IP address
- Login credentials (encrypted)
- Payment or billing details (if applicable)
- Any other information you provide voluntarily (e.g., profile image, feedback)
b. Non-Personal Information
We also collect technical data and usage statistics to improve your experience:
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Platform
- Referring websites
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to fantasy games and features
- Process payments and verify eligibility (if prizes are involved)
- Send updates, newsletters, or promotional messages
- Respond to support requests and feedback
- Analyze usage patterns and improve our services
- Detect fraud, abuse, or violations of our terms
We may anonymize or aggregate data for research and analytics purposes.
3. How We Share Your Information
We do not sell your personal information.
We may share your data with third parties only under the following circumstances:
- Service Providers: With vendors who help operate our platform (e.g., hosting, analytics, email delivery)
- Legal Compliance: If required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner
All third parties must adhere to strict privacy and security standards.
4. Your Rights and Choices
As a user in Canada, you have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Withdraw your consent for data collection (where applicable)
- Request deletion of your account and associated data
To exercise any of these rights, contact us at: [email protected]
5. Data Retention
We retain your information as long as your account is active or as needed to provide services. After account deletion, we may retain limited data for legal, security, or backup purposes for a reasonable period.
6. Security of Your Information
We implement appropriate physical, technical, and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no system is 100% secure. We encourage users to use strong passwords and keep login credentials confidential.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain user sessions
- Store preferences
- Measure traffic and engagement
- Improve functionality and personalization
You may disable cookies via your browser settings, though some features may not function properly as a result. See our full Cookie Policy for more details.
8. Children’s Privacy
Our services are not intended for children under the age of 13 (or under the legal age of consent in your jurisdiction). We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us immediately.
9. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before submitting information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy. Major changes will be communicated via email or platform notification.